Just purchased pre-owned 2016 A6 Prestige from them. The Sales Manager, Tim, Finance Director, Gary and Sales Associate Dylan were exceptional. Very communicative and fair in dealings as I was coming from out of state to make purchase. Tim also shared some information about the car while I was in route that he had just noticed to give full disclosure and agreed to make it right and reimburse me for getting it fixed locally. Also, one of the items mentioned in the car ad was missing so he had already ordered it and was having it shipped directly to me. All of the staff were very friendly including Sales Associate Haley who was the original person that I spoke to when making initial inquiry. With out a doubt if I was local, I would be dealing with them and would never hesitate working with them in the future.
The car buying experience and customer service is as good as it gets at Audi Lafayette! Sutton Lewis and the rest of the Audi team went above and beyond to make every part of the buying process go as smoothly as possible and make sure that I left completely satisfied with my purchase. I look forward to working with them again in the future! Highly recommend!!
Bought two vehicles from Ryan Bridwell over a two week period, one being the 2017 A6 below. He was truly a professional, courteous and prompt during the deals. Audi Lafayette completely took care of us, and I recommend buying from Ryan at that dealership. Great guy to work with, met and exceeded all of our expectations. Thanks again Ryan.
I purchased a 2013 Denali from there on Sept 25. The 3rd row seats were missing in the vehicle and the dealership agreed to order a new set prior to me driving 1.5 hrs to store. I've called the store several times and have spoken with both new and used car managers whom both promised to return my calls with tracking/shipment information but neither has. Now I seem to be receiving the "run around" since taking delivery of my vehicle. I expected premium service from a premium dealership however this has been the opposite. As of now I still have a vehicle in my yard that is useless to my wife and family .
Sutton, thanks for all of your help...I love my car! Over the summer, my husband and I decided to change from my oversized SUV to an easier to manage Q7. Sutton was very helpful answering ALL of our questions. We could not be happier with the sales department and the car. Also, the service department is amazing.
Audi Lafayette is a US Car Dealer based in Lafayette, Louisiana. Audi Lafayette is located at 6160 Johnston St, Lafayette, LA 70503, USA.
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