No-pressure, good service. Sales associate very knowledgeable, helpful and friendly. Loved the price match policy.
We had a great experience at Olindes... Our salesperson was Stephanie....She really took her time with us on the purchase of our new mattress and bedroom set....she wanted to make sure we were completely happy... Our new furniture will be delivered on Tuesday.., Thank you Stephanie and manager for outstanding experience... Next time we need furniture, we’re going to Olindes!!!
Very frustrating. Called Lafayette store about an entertainment center on olindes website that had “in stock”. Was told by Tony that he could have it for me the following Wednesday in the Lafayette store. I proceeded to pay in full with a credit card. Called him Tuesday to check. He was “at lunch” so I left voicemail asking him to call. He didn’t. When I called back 3 hours later, my call went to the fax machine. Wednesday morning I call again only to be told it was his day off. The lady on the phone checked for me and informed me that my cabinet was there and for me to call before going to pick it up so they’d have it ready. To save me the $119 delivery fee, my neighbor offered to bring me to Olindes in her truck. It was no less a shock when we drive the distance to the store only to be asked “Do you want us to put it together?” I said are you KIDDING ME??? Nobody told me it would come in pieces in a box, I was so pissed off!! I asked what was the charge for assembly and they said no charge but it would take a few minutes. My neighbor had other errands to run and was on a time frame so we couldn’t wait. I just walked out. I immediately called to speak to the manager, Raymond, explaining what happened and not being totally informed about the conditions of my order. He promised to have it assembled and delivered Thursday afternoon and he apologized for Tony’s incompetence as a salesman. I did get the cabinet Thursday but the guys didn’t install the shelves. I was handed the hardware to do it myself. I called Raymond back but after being put on hold, I was told “he was with a customer “ so I left a voicemail. The cabinet is beautiful but the thrill of getting new furniture was shot after what I went through to get it. Customer service no longer exists!
Their service despairing five (5) star ⭐️ rating.
The personnel was very helpful, especially Ms. Stephanie Orr, who looked up information for me trying to match pieces with the furniture I presently have. She always returnimy calls and was helpful when I went in.
Great selection and beautiful furnishings. April Boutte is a great salesperson. Very helpful and knowledgeable.
I love ❤️ the furniture from Olinde’s and have purchased most of my furniture from Olinde’s.
Olinde S Furniture is a US Furniture Store based in Lafayette, Louisiana. Olinde S Furniture is located at 200 Westmark Blvd, Lafayette, LA 70506, USA.
Please contact with Olinde S Furniture using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Olinde S Furniture opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Furniture Store in Lafayette