Hotel was clean, very nice accomodations. Suite was fantastic. The hotel staff were friendly and extremely helpful.
Good place to stay. Clean rooms.. Building is showing its age slightly but it is still better than most hotels in the area.
The reason I gave 4 stars was because of the staff..Kevin helped us at 5:00am to get a new room..Angel was great at breakfast even on the mornings when plates were hard to find and the next morning when there were NO forks at all..Destine at the front desk was also helpful and did all she could to make us feel better about our stay..we have stayed at over 30 Hilton properties recently and this one by far, was the most tired....very slow elevators, mold in at least 2 places on the hallway ceilings, bugs in our bath light fixtures, no housekeeping until after 6 pm and even then there were no clean sheets; an ice machine that was so noisy during the 5 days of our stay that one probably could not sleep if room nearby..manager responded but it was not fixed. .good food and very pleasant staff..
Caleb (Supervisor as per him) needs a new job. Customer retention is not his strong suite. I stayed in the hotel for one week. I needed a couple extra days..i asked for the same rate. Caleb would not entertain the idea. I said sir I have been here 5 days as a courtesy ask management. He stated 'No Way." he is management. I told my story the Double Tree around the corner. They ask what rate do you have - I shared. I was placed on a brief hold. When she returned. She said come on over. We will honor that rate. Cooperate you owe Caleb a big THANK for loosing 4 faithful customers.
I've stayed here once and attended a seminar on another occasion. Beautiful rooms and common areas. A bit pricey.
Homewood Suites By Hilton Lafayette Airport La is a US Lodging based in Lafayette, Louisiana. Homewood Suites By Hilton Lafayette Airport La is located at 201 Kaliste Saloom Rd, Lafayette, LA 70508, USA.
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