HAPPY ENDING WITH PAUL'S
After having a bad experience at Lee Michaels I came across Paul's. I personally dealt with Paul jr, but all of these guys are GREAT! They can answer any questions you have and will go far out of their way to ensure you are satisfied. Some of the best customer service I have EVER received.
My fiancé and I had a plan to redesign my engagement ring. Sadly Paul's was not my first stop, a mistake we will never make again.
Long story short, we went to a different jewelry store (chain) where the stone we purchased to replace the original smaller diamond setting in my ring wasn't even a stone the chain was "allowed" to buy. The problem was we already bought the stone and the labor. So two weeks after they day they told us the ring would be READY to pick up - we were told not only that the ring was not done but that it never would or could be done. They then tried to sell us on a different (more expensive option). We were able to get our money back but I was livid and devastated.
Paul's made my dream ring a reality. Here is the story!
Great service, David if the salesman to see!! Knows his stuff and is very personable.
I later found myself at Paul's Jewelry - a recommendation from a friend.
They really are the best. I plan on revisiting for our wedding bands very soon! :)
I needed my ring (purchased from a different retailer) cleaned and adjusted (my diamond was loose). They delivered a warm greeting as soon as I walked through the door and had my ring back to me in 24 hours. They even provided me with some cleaner on the house. The repair fee was less than I expected. It was an all around a great experience!
It's always difficult shopping for my husband. But I found a nice birthday present for him at Paul's.
Not only were they able to get the stone - but a better cut, size and nearly half the price as well. Better still, the man we worked with - David Fontenot (if I remember correctly) - was excited to work with me and made me feel like our design was perfection. He understood my vision and made it a reality - even though it is different from most other engagement rings and he would probably recieve minimal commission on the sale! Still, I felt like he cared. My ring was ready in DAYS!
Paul S Jewelry Store is a US Point Of Interest based in Lafayette, Louisiana. Paul S Jewelry Store is located at 600 Silverstone Rd, Lafayette, LA 70508, USA.
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