33 days after initial drop off (one month and four weekends without my car), I was FINALLY able to drive my car home.
RIP OFF REPORT
After several calls for status updates, 19 days after initial drop-off I called ATAR and was told that my car would be ready tomorrow. ATAR did not produce any formal quotations prior to execution of work nor did they advise the exact cost prior to this phone call or prior to doing the work. Nonetheless, when I went to pick up the vehicle, I paid in full a total of $1665.49. After driving the car around the block, the car was still not blowing cold air.
I assumed that in paying a premium price that a premium and timely service would be provided. The total cost of $1655.69 exceeds all available online estimates by a minimum of $400 as well as the estimated cost to have it done at the Infiniti dealership.
I couldn't be happier with the transmission shop and the hot rod shop. My bronco is a beast and is awesome. The guys and Joe know their jobs. This is my two choices for transmission and hot rod vehicles. Thank y'all
Recently on the hot rod power tour the axle bearing broke. Acadian took me in and repaired the rear end. The labor was excellent and price very fair. I would recommend them for sure. Thanks for helping me complete my tour.
This is by far the BEST automotive service we've EVER had!! Our family was traveling from TX to FL for a DisneyWorld Spring Break trip. We had extensive maintenance done as a precaution before towing our RV such a long distance. Turns out that maintenance cost us a lot more. Long story short, we ended up needing our rear differential rebuilt. We broke down Friday evening and were afraid we wouldn't be able to find someone to repair it on a weekend let alone get the needed parts so quickly. They not only got us in for the repair, but came and picked me, the kids and the RV up where we were stranded and took us back to the shop. They then also took us to pick up some lunch and get our RV spare replaced after also having a blow out. Talk about going above and beyond!! The guys teamed up and got it repaired in about 6 hours and we were back on the road to DisneyWorld Saturday afternoon! What a blessing they are!!
SAVE YOUR MONEY! DO NOT LET THEM WASTE YOUR TIME! DO NOT TAKE YOUR CAR HERE!
I was in Lafayette yesterday, from Lake Charles, and had to have my van looked at because of a check engine light and a squealing belt. I googled the closest auto shop to where I was and found Acadiana Transmission. Thank God I did! I like to give my $ to locals, and these guys were the friendliest, most accommodating people I could have met! Even the mechanic offered me coffee a couple of times. Every person in the place was nice and friendly and concerned about my comfort and not letting me get stuck on the interstate home. That's a big deal to a girl traveling alone. I felt at home there for the 4 hours I was there while they located parts and fixed the problem. The guy behind the counter was very thorough explaining and quoting my repairs and charges. It ended up costing $100 less than the original quote! How many times does THAT happen! If I need car repairs in the future, I would be tempted to tow it to Lafayette to Acadiana Transmission for repairs if I had the extra money to spend!! haha!! This is a great place to do business with. I prayed to God before I googled, to bring me to a place that would fix my car and not rip me off, I'm unemployed right now and am low on funds... God put me in the right place. Would highly recommend!!
On July 11th, 2016, I brought my car to Acadiana Transmission and Auto Repair to access the cost of repair to my air conditioning system; the compressor needed to be replaced. I selected Acadiana Transmission and Auto Repair due to the fact that this is a local family owned an operated business and relatively close to my house.
After paying over 1600 bucks you would expect to see icicles, but this was not the case. The car was dropped back off at ATAR where I was told I could pick it up tomorrow. A week later (25 days after drop off), the car was picked up for the third time, and nothing had changed. The car was still not blowing cold air. Due to their sheer incompetence, I was forced to bring the car to the Infiniti dealership to get the AC corrected, where I paid an additional $150. Infiniti cited that the cabin air filter that I paid ATAR for, was not clean (they had not actually replaced it, but had charged me for it). AND the Freon system was not charged properly.
Acadiana Transmission Auto Repair is a US Health facility based in Lafayette, Louisiana. Acadiana Transmission Auto Repair is located at 2401 W Pinhook Rd, Lafayette, LA 70508, USA.
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