Really great service from making the appointment to payment for services. Will recommend this place for services
I had my 1st appointment at curly couture last Friday after the salon was highly recommended to me by several friends and was VERY disappointed with the service. I expected professionalism and did not receive it. I arrived 10 minutes early for my 4:30 appointment as the email stated. When I arrived the stylist was just starting a roller set on another client. I waited 20 minutes and asked her if she was double booked. She proceeded to ask me if I had somewhere to go. I said no, I don’t like waiting. People please do better with your business. It is my expectation that my appointment time is my appointment time. A stylist should not be working on another client during my appointment time. My appointment time was 4:30-5:30 and I didn’t leave until 7:30. It took 3 hour to get a wash and press ridiculous. I was highly disappointed and annoyed when I left curly couture. I would not recommend this salon if you have things to do because it appears that your time is not respected here. Curly couture needs to work on scheduling clients and time management.
The experience was awful. I had to get my money back. Went there for a haircut and dye. She use box dye you can get from a grocery store and gave me and awful haircut. Tiffany's excuse was my was rough. I'm natural. Wouldn't recommend her to any one. The one star I gave was being generous
The environment was nice and the ladies were really friendly. I was very disappointed though. Trying to support the business, I went there for the first time (transitioning only 4 months) to get consultation and hair curled (which was average). I expected to leave with a little knowledge of what to do and use on my hair in between visits. I did hear some of the products sold there were really good. It was like pulling teeth and got VERY little direction. For the price of service, I expected at least some type of guidance. First impression means a lot to me. I guess I wasn't "natural" enough. I will definitely stick to where and who I know.
*This was posted on Facebook but it was removed. This was also sent in an email and no response from the salon to make the situation right or even offer an apology. So I’m submitting my review here and it’s also in yelp.*
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Curly Couture is a US Hair Care Studio based in Lafayette, Louisiana. Curly Couture is located at 601 Kaliste Saloom Rd. Suite 1-B, Lafayette, LA 70508, USA.
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